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Extended warranty claims on Chase Sapphire and Amex

Amex: made a single claim for a $100 electronic device. I fi...
stirring stage
  05/23/18
I have not had a non-Amex card in over decade.
Aromatic sticky scourge upon the earth
  05/23/18
I got rid of Amex because I felt bad about them taking a big...
stirring stage
  05/23/18
I pay cash at small businesses I like. GC gets the Amex...
Aromatic sticky scourge upon the earth
  05/24/18
sounds like the cr approach.
stirring stage
  05/24/18
...
exhilarant fantasy-prone philosopher-king
  05/30/18
have both and feel like the chase card is still super prole ...
Chrome roast beef
  05/23/18
the benefits look good on paper until you try to use them, i...
stirring stage
  05/23/18
im kinda stuck. have all my points with csr. maybe once i bl...
Chrome roast beef
  05/23/18
had the same experience after coming off Amex platinum bro. ...
confused hissy fit
  05/23/18
i tried to use the extended warranty benefit on an iPhone I ...
confused hissy fit
  05/23/18
the penny pinching and 7 layers of proof they require are in...
stirring stage
  05/23/18
Easiest thing in the world is get a 2% cashback, periodicall...
bossy electric legend abode
  05/23/18
Best card for 2% cb?
at-the-ready fear-inspiring chad church
  05/30/18
https://www.fidelity.com/cash-management/visa-signature-card...
Honey-headed Resort
  06/22/18
...
stirring stage
  05/24/18
This would make me nuts.
Demanding step-uncle's house generalized bond
  05/30/18
Heh who keeps receipts of anything?
Racy dingle berry gaming laptop
  05/30/18
I tried to use the CSR car rental coverage once and they sen...
Irate yarmulke telephone
  05/30/18
No hassle when I had to deal with Amex.
stirring stage
  05/31/18
The check finally arrived today after uploading a dozen docu...
stirring stage
  06/22/18
I made an amex claim like 2 weeks ago, uploaded my shit, and...
drunken bull headed senate
  06/22/18
when i filed a claim with amex, it took them like a month, b...
stirring stage
  06/22/18
ATTN GOYIM: ITT is why i buy anything major/returnable on my...
abnormal crackhouse factory reset button
  06/22/18
Do free Amex cards have the same purchase protection as the ...
stirring stage
  06/22/18
yep, i only have an amex free (the blue cash) currently. it'...
abnormal crackhouse factory reset button
  06/22/18
how often do you guys actually use these benefits? I've neve...
Topaz range hairy legs
  06/22/18
almost never. this was my first claim with chase sapphire in...
stirring stage
  06/22/18
The CSR is my first "big boy" credit card, I've on...
Topaz range hairy legs
  06/22/18
i think the fees and benefits are comparable to amex platinu...
stirring stage
  06/22/18
nothing major but probably portends badness to come I'm r...
Topaz range hairy legs
  06/22/18
GOY TELL
abnormal crackhouse factory reset button
  06/22/18
Chase has good price change guarantee. Earny app monitors a...
Carmine stage
  06/22/18
180, but looks like Chase is getting rid of it: https://t...
stirring stage
  06/22/18
Wtf man that sucks. Wells Fargo just added that benefit tho...
Carmine stage
  06/22/18
made a travel insurance claim with them, got 3k back easy, w...
Massive jade jewess
  06/22/18
amex or chase?
stirring stage
  06/22/18


Poast new message in this thread



Reply Favorite

Date: May 23rd, 2018 5:50 PM
Author: stirring stage

Amex: made a single claim for a $100 electronic device. I fill out a simple form with date of purchase, purchase amount, and a description of the problem.

Chase: faced with a $150 claim, turfs me over to a third-party claims processor, who requires original receipt, a copy of the credit card statement, description of the problem, manufacturer warranty statement. Now they are asking me to take the monitor to an "authorized repair facility" to get an estimate for repair.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36114139)



Reply Favorite

Date: May 23rd, 2018 5:51 PM
Author: Aromatic sticky scourge upon the earth

I have not had a non-Amex card in over decade.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36114150)



Reply Favorite

Date: May 23rd, 2018 6:01 PM
Author: stirring stage

I got rid of Amex because I felt bad about them taking a bigger cut of purchases, esp at small businesses and restaurants.

But I would gladly pay a higher annual fee to avoid this nonsense. I'm going back.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36114226)



Reply Favorite

Date: May 24th, 2018 1:09 AM
Author: Aromatic sticky scourge upon the earth

I pay cash at small businesses I like.

GC gets the Amex.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36116806)



Reply Favorite

Date: May 24th, 2018 1:12 AM
Author: stirring stage

sounds like the cr approach.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36116817)



Reply Favorite

Date: May 30th, 2018 8:13 PM
Author: exhilarant fantasy-prone philosopher-king



(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36155052)



Reply Favorite

Date: May 23rd, 2018 5:55 PM
Author: Chrome roast beef

have both and feel like the chase card is still super prole all the way around.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36114177)



Reply Favorite

Date: May 23rd, 2018 6:03 PM
Author: stirring stage

the benefits look good on paper until you try to use them, i guess.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36114245)



Reply Favorite

Date: May 23rd, 2018 6:07 PM
Author: Chrome roast beef

im kinda stuck. have all my points with csr. maybe once i blow through them...

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36114271)



Reply Favorite

Date: May 23rd, 2018 6:11 PM
Author: confused hissy fit

had the same experience after coming off Amex platinum bro. lmao at third-party benefits administrators. it's prole as shit

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36114300)



Reply Favorite

Date: May 23rd, 2018 6:13 PM
Author: confused hissy fit

i tried to use the extended warranty benefit on an iPhone I dropped 3 months after Apple care ended. I sent them the credit card statement, the serial #, and only asked for the 275 that Apple charges to repair it. they won't do anything for me until I send them the paper receipt of the original iPhone purchase at a t-mobile store.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36114306)



Reply Favorite

Date: May 23rd, 2018 6:21 PM
Author: stirring stage

the penny pinching and 7 layers of proof they require are infuriating because i never abuse this shit, and i'm paying them an annual fee for the privilege of letting them cornhole me.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36114356)



Reply Favorite

Date: May 23rd, 2018 6:13 PM
Author: bossy electric legend abode

Easiest thing in the world is get a 2% cashback, periodically collect your cashback.

Citi is super easy to do chargebacks with, too. A different cc fucked me out of getting my money back from a $50 cab ride from a gypsy cab. Wish I had citi then.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36114308)



Reply Favorite

Date: May 30th, 2018 8:19 PM
Author: at-the-ready fear-inspiring chad church

Best card for 2% cb?

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36155091)



Reply Favorite

Date: June 22nd, 2018 10:06 PM
Author: Honey-headed Resort

https://www.fidelity.com/cash-management/visa-signature-card

BOA premium rewards can be more if you have money with them:

https://www.nerdwallet.com/blog/credit-cards/bank-america-premium-rewards-review/

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294241)



Reply Favorite

Date: May 24th, 2018 1:07 AM
Author: stirring stage



(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36116798)



Reply Favorite

Date: May 30th, 2018 8:23 PM
Author: Demanding step-uncle's house generalized bond

This would make me nuts.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36155109)



Reply Favorite

Date: May 30th, 2018 8:30 PM
Author: Racy dingle berry gaming laptop

Heh who keeps receipts of anything?

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36155145)



Reply Favorite

Date: May 30th, 2018 8:36 PM
Author: Irate yarmulke telephone

I tried to use the CSR car rental coverage once and they sent me to a third party with a mountain of paperwork and weird deadlines -- ended up skipping it because it wasn't worth the hassle. Not sure what it's like for Amex, but this was nearly worthless if your time is worth anything.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36155181)



Reply Favorite

Date: May 31st, 2018 9:00 AM
Author: stirring stage

No hassle when I had to deal with Amex.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36157561)



Reply Favorite

Date: June 22nd, 2018 9:45 PM
Author: stirring stage

The check finally arrived today after uploading a dozen documents, a trip to Best Buy, and calling Chase five times.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294149)



Reply Favorite

Date: June 22nd, 2018 9:47 PM
Author: drunken bull headed senate

I made an amex claim like 2 weeks ago, uploaded my shit, and havent heard from them.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294158)



Reply Favorite

Date: June 22nd, 2018 9:47 PM
Author: stirring stage

when i filed a claim with amex, it took them like a month, but they came through.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294160)



Reply Favorite

Date: June 22nd, 2018 9:48 PM
Author: abnormal crackhouse factory reset button

ATTN GOYIM: ITT is why i buy anything major/returnable on my amex. i dont care about the "points" as much as amex protections. chase/citi is for groceries.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294161)



Reply Favorite

Date: June 22nd, 2018 9:58 PM
Author: stirring stage

Do free Amex cards have the same purchase protection as the ones with annual fees? I used to have Amex gold. Thinking about Everyday card.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294202)



Reply Favorite

Date: June 22nd, 2018 10:00 PM
Author: abnormal crackhouse factory reset button

yep, i only have an amex free (the blue cash) currently. it's mostly the same shit and you're treated the same, except if u have platinum i think some of the annual caps are higher.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294214)



Reply Favorite

Date: June 22nd, 2018 10:04 PM
Author: Topaz range hairy legs

how often do you guys actually use these benefits? I've never even disputed a CC purchase, yet alone use one of those warranty or insurance benefits.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294232)



Reply Favorite

Date: June 22nd, 2018 10:06 PM
Author: stirring stage

almost never. this was my first claim with chase sapphire in four or five years. that's why i'm MAF. they charge an annual fee, too.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294243)



Reply Favorite

Date: June 22nd, 2018 10:08 PM
Author: Topaz range hairy legs

The CSR is my first "big boy" credit card, I've only had no fee cards from my bank before this. It's so much fancier than anything I've ever had before, it's like I'm 10 years old again and staying in a Marriott for the first time after only knowing roadside motels. Amex seems like an entirely different universe from the one that I inhabit.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294249)



Reply Favorite

Date: June 22nd, 2018 10:18 PM
Author: stirring stage

i think the fees and benefits are comparable to amex platinum. amex seems to be better at covering your back when something goes wrong. it seems like CSR is tossing out some benefits.

https://thepointsguy.com/news/devaluation-coming-to-csr-benefits/

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294293)



Reply Favorite

Date: June 22nd, 2018 10:24 PM
Author: Topaz range hairy legs

nothing major but probably portends badness to come

I'm really just using the CSR's 50,000 point bonus to fund my next vacation. I'll probably explore Amex products to fund my next vacation after that.

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294315)



Reply Favorite

Date: June 22nd, 2018 10:07 PM
Author: abnormal crackhouse factory reset button

GOY TELL

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294245)



Reply Favorite

Date: June 22nd, 2018 10:12 PM
Author: Carmine stage

Chase has good price change guarantee. Earny app monitors and submits price change for you automatically too. I get several checks a month from chase for things that have dropped in price in the last 60 days

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294262)



Reply Favorite

Date: June 22nd, 2018 10:20 PM
Author: stirring stage

180, but looks like Chase is getting rid of it:

https://thepointsguy.com/news/chase-eliminates-price-protection-ink-preferred/

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294298)



Reply Favorite

Date: June 22nd, 2018 10:28 PM
Author: Carmine stage

Wtf man that sucks. Wells Fargo just added that benefit though

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294336)



Reply Favorite

Date: June 22nd, 2018 10:26 PM
Author: Massive jade jewess

made a travel insurance claim with them, got 3k back easy, was cr

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294323)



Reply Favorite

Date: June 22nd, 2018 10:29 PM
Author: stirring stage

amex or chase?

(http://www.autoadmit.com/thread.php?thread_id=3984828&forum_id=2#36294338)