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Corporations don't get enough blame for abandoning customer service responsibili

https://www.reddit.com/r/PublicFreakout/comments/1kr21nn/wom...
Slap-happy chapel people who are hurt
  05/20/25
Here: - Lowe's likely gave her a delivery date far out in...
Slap-happy chapel people who are hurt
  05/20/25
Women should not buy appliances or deal with repairs of anyt...
Aromatic smoky property
  05/20/25
Best Buy still does this, I had a guy come out and got a few...
thriller school cafeteria jap
  05/20/25
That's 180, how much did they charge for it?
Slap-happy chapel people who are hurt
  05/20/25
It's a free appointment: https://www.bestbuy.com/site/servic...
thriller school cafeteria jap
  05/20/25
No one is willing to pay for customer service. When I see...
Aromatic smoky property
  05/20/25
People are willing to pay. Corporate greed has stretched cus...
Slap-happy chapel people who are hurt
  05/20/25
No they’re not imo. You buy a fridge online on price. ...
Aromatic smoky property
  05/20/25
it's the illusion of a competitive price. we are getting scr...
Slap-happy chapel people who are hurt
  05/20/25
The people who say that the most are the ones Consooming con...
Aromatic smoky property
  05/20/25
Future time orientation, iq, etc. You do not think about ...
cordovan mood office
  05/20/25
They've convinced poors like cowgod that they are being savv...
Slap-happy chapel people who are hurt
  05/20/25
customer svc is such a non-tangible abstract value (what do ...
cordovan mood office
  05/20/25
whether it's "smart" or not is how we've ended up ...
Slap-happy chapel people who are hurt
  05/20/25
Airlines are the best example again. Literally everyone is l...
Sooty Comical Kitchen
  05/20/25
why is this Lowe's or the delivery driver's fault?
Lemon University
  05/20/25
everyone wants to externalize our collective responsibility ...
tripping umber nowag
  05/20/25
lol "we're" not in charge of the government in any...
Slap-happy chapel people who are hurt
  05/20/25
go back to consuela's blog. if we aren't then we're complici...
tripping umber nowag
  05/20/25
there's no shadowy force, the various lobbies operate in pla...
Slap-happy chapel people who are hurt
  05/20/25
So what are you gonna do about it? Keep bitching?
copper skinny woman house
  05/20/25
Yeah
Slap-happy chapel people who are hurt
  05/20/25
Good luck with that
copper skinny woman house
  05/20/25
this abdication of collective responsibility is why you muzz...
tripping umber nowag
  05/20/25
also lmao at "go back to reddit" you are literally...
tripping umber nowag
  05/20/25
u mad
Slap-happy chapel people who are hurt
  05/20/25
Sup, Mitt
Honey-headed at-the-ready gas station
  05/20/25
People aren't willing to pay for customer service. The mark...
Lake candlestick maker
  05/20/25
cuck
Slap-happy chapel people who are hurt
  05/20/25
Explain
Lake candlestick maker
  05/20/25
why would businesses want customer service when all customer...
stirring nubile casino
  05/20/25
it leads to happier customers who they are in the business o...
Slap-happy chapel people who are hurt
  05/20/25
why would they give a shit about "happier customers&quo...
Titillating glassy boiling water
  05/20/25
he is mentally a Woman
rambunctious apoplectic senate ceo
  05/20/25
they want to make it as hard as possible to cancel subscript...
stirring nubile casino
  05/20/25
It's a terrible experience. You have to be there and you do...
boyish federal trailer park trump supporter
  05/20/25
condo life sounds horrible
stirring nubile casino
  05/20/25
titcr, don't worry gunner said it could all be fixed if we j...
Slap-happy chapel people who are hurt
  05/20/25
i'm saying we are collectively responsible for our situation...
tripping umber nowag
  05/20/25
HYPO: You, ParaMo, are dictator of the USA. What is your sol...
copper skinny woman house
  05/20/25
As a dictator it's pretty easy. Declare any corporation ...
Slap-happy chapel people who are hurt
  05/20/25
Wtf is an on shore customer service agent. Define your terms...
copper skinny woman house
  05/20/25
You haven't heard of on-shore, off-shore, near-shore, etc.? ...
Slap-happy chapel people who are hurt
  05/20/25
lmao ok actually clicked the link tyft
tripping umber nowag
  05/20/25
Stop making excuses for this chimp. Are you nuts also? This ...
Coral out-of-control regret point
  05/20/25
wait, i thought i got reverse big willy'd and paramo is bein...
tripping umber nowag
  05/20/25
...
Lemon University
  05/20/25
"No, you don't have a doctorate's degree - there's noth...
Poppy foreskin theater stage
  05/20/25
Poor Larry
Honey-headed at-the-ready gas station
  05/20/25
Getting anything delivered is terrible these days. I bought ...
hyperactive purple affirmative action hell
  05/20/25
They probably expected a "tip" too.
boyish federal trailer park trump supporter
  05/20/25
...
Coral out-of-control regret point
  05/21/25
Doesn't your law firm offer a concierge furniture shopping/d...
thriller school cafeteria jap
  05/21/25
?
hyperactive purple affirmative action hell
  05/21/25
Did you try to suck of the delivery Chad?
violent patrolman pocket flask
  05/21/25
No hehe
hyperactive purple affirmative action hell
  05/21/25


Poast new message in this thread



Reply Favorite

Date: May 20th, 2025 1:09 PM
Author: Slap-happy chapel people who are hurt

https://www.reddit.com/r/PublicFreakout/comments/1kr21nn/woman_melts_down_at_delivery_driver_after_her_new/

she's a little crazy but this should never happen if corporations didn't put the onus for pretty much everything on the customer. it wasn't always like this. shareholder value was a disastrous concept for retailers.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947330)



Reply Favorite

Date: May 20th, 2025 1:12 PM
Author: Slap-happy chapel people who are hurt

Here:

- Lowe's likely gave her a delivery date far out in the future so she's already probably upset, using a spare fridge, eating out, etc.

- Lowe's chose to hire contractors who have their own policies for delivery and don't give a fuck about CS

- The contractor's are all different and your experiences may vary from one to the next

- If the fridge doesn't fit, it will be her fault and they'll charge her a restocking fee

All of this could be avoided if, like in the good days, Lowe's sent out a salesman with a fucking catalogue, the salesman took measurements, the customer ordered the fridge, and it was delivered by a Lowe's employee who took the old fridge back with him.

I mean this is disastrous and I feel bad for her.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947352)



Reply Favorite

Date: May 20th, 2025 1:18 PM
Author: Aromatic smoky property

Women should not buy appliances or deal with repairs of anything. They’ll either think they’re getting ripped off and get emotional, or actually get ripped off.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947391)



Reply Favorite

Date: May 20th, 2025 1:58 PM
Author: thriller school cafeteria jap

Best Buy still does this, I had a guy come out and got a few proposals a couple days later.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947589)



Reply Favorite

Date: May 20th, 2025 2:06 PM
Author: Slap-happy chapel people who are hurt

That's 180, how much did they charge for it?

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947609)



Reply Favorite

Date: May 20th, 2025 5:31 PM
Author: thriller school cafeteria jap

It's a free appointment: https://www.bestbuy.com/site/services/best-buy-home/pcmcat748300620643.c

I imagine the laziness tax is in the cost of the appliances and then paying them to install it but whatever, at this point in my faggy legal career I'd rather let the proles worry about just handling everything for me than optimizing to the penny

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48948506)



Reply Favorite

Date: May 20th, 2025 1:13 PM
Author: Aromatic smoky property

No one is willing to pay for customer service.

When I see a car dealer or something advertising its customer service im just like “lol fag I’ll just get the cheapest one.”

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947360)



Reply Favorite

Date: May 20th, 2025 1:17 PM
Author: Slap-happy chapel people who are hurt

People are willing to pay. Corporate greed has stretched customer budgets as far as they will go at the expense of corporate profits and the cutting of things like customer service. The reason you want the cheapest one is because now customer service is an add-on and you are forced to stretch every dollar as far as it will go.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947384)



Reply Favorite

Date: May 20th, 2025 1:21 PM
Author: Aromatic smoky property

No they’re not imo. You buy a fridge online on price. It’s like an airline ticket. The only time people will pay for it is when a salesman talks them into it.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947421)



Reply Favorite

Date: May 20th, 2025 1:25 PM
Author: Slap-happy chapel people who are hurt

it's the illusion of a competitive price. we are getting screwed and people don't even realize it.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947445)



Reply Favorite

Date: May 20th, 2025 1:59 PM
Author: Aromatic smoky property

The people who say that the most are the ones Consooming constantly. Yes, you’re getting screwed. Be more Price Elastic ffs.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947590)



Reply Favorite

Date: May 20th, 2025 1:27 PM
Author: cordovan mood office

Future time orientation, iq, etc.

You do not think about the lost time / money dealing with a pajeet in 8 months.

as is usually true, the rich are rich for good reasons, and they will buy from a place where they know they will not lose time and money in the future.

the poor are thinking BESTPRICENOW

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947455)



Reply Favorite

Date: May 20th, 2025 1:33 PM
Author: Slap-happy chapel people who are hurt

They've convinced poors like cowgod that they are being savvy by shopping for the lowest price but it's an illusion, prices are high as fuck for what you get and the cost centers have basically shifted from things that used to benefit the customer (like service) to more money lining the pockets of the rich.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947492)



Reply Favorite

Date: May 20th, 2025 1:37 PM
Author: cordovan mood office

customer svc is such a non-tangible abstract value (what do you mean once my product breaks? my product works fine right now!), corps are smart to degrade it.

they are literally selling worse physical, tangible products (here's the same thing but made of chinese plastic, shit fast growth wood, etc etc) and people are paying more

if people will shell out for literal garbage, there will be no shortage of corps to sell it.



(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947509)



Reply Favorite

Date: May 20th, 2025 1:45 PM
Author: Slap-happy chapel people who are hurt

whether it's "smart" or not is how we've ended up with jewish financial engineering in all segments of our economy. i'm talking about whether it's right and what it used to be. you are correct to point out that it extends beyond cs and we're all just buying shittier things so the rich have their own separate economies of better stuff that's available only for them.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947538)



Reply Favorite

Date: May 20th, 2025 9:22 PM
Author: Sooty Comical Kitchen

Airlines are the best example again. Literally everyone is like, "And you'll never see me again on United after this experience!!!!"

then two months later theyre like "oh i guess United is $2 cheaper i'll go with them"

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48949481)



Reply Favorite

Date: May 20th, 2025 1:42 PM
Author: Lemon University

why is this Lowe's or the delivery driver's fault?

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947525)



Reply Favorite

Date: May 20th, 2025 1:45 PM
Author: tripping umber nowag

everyone wants to externalize our collective responsibility onto some bad actor. corporations are just collections of people. they're run by us and they exist because we patronize them over better but more expensive mom and pops. we're also in charge of the government that could create laws to prevent corporate consolidation, PE rape, etc. making things worse for everyone for profitability.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947539)



Reply Favorite

Date: May 20th, 2025 1:46 PM
Author: Slap-happy chapel people who are hurt

lol "we're" not in charge of the government in any meaningful sense, go back to reddit

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947543)



Reply Favorite

Date: May 20th, 2025 1:52 PM
Author: tripping umber nowag

go back to consuela's blog. if we aren't then we're complicit in consenting to being governed by the central bankers or whatever shadowy force you think is running things.

this type of "wah wah wah we are helpless against the bad things happening to us" is reddit behavior. blaming "corporations" would fit right in, go poast this to /r/politics.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947562)



Reply Favorite

Date: May 20th, 2025 1:54 PM
Author: Slap-happy chapel people who are hurt

there's no shadowy force, the various lobbies operate in plain sight. lol "just pass a bill outlawing it!" ok sure bud, sure

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947571)



Reply Favorite

Date: May 20th, 2025 2:03 PM
Author: copper skinny woman house

So what are you gonna do about it? Keep bitching?

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947603)



Reply Favorite

Date: May 20th, 2025 2:06 PM
Author: Slap-happy chapel people who are hurt

Yeah

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947606)



Reply Favorite

Date: May 20th, 2025 2:07 PM
Author: copper skinny woman house

Good luck with that

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947614)



Reply Favorite

Date: May 20th, 2025 2:07 PM
Author: tripping umber nowag

this abdication of collective responsibility is why you muzzies have been cucked by foreign powers since the beginning of time. as if we haven't been cucked by the powerful before and changed it.

note i'm not pointing fingers at you specifically, it's your attitude of "oh no it's THE CORPORATIONS! oh no it's the LOBBIES!" no faggot it's us, we ARE the corporations, we ARE the lobbies, and we ARE the people getting fucked by them too.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947615)



Reply Favorite

Date: May 20th, 2025 2:18 PM
Author: tripping umber nowag

also lmao at "go back to reddit" you are literally poasting a fucking reddit thread and presumably browse normie ass subs like /r/publicfreakout in your spare time.

"GO BACK TO REDDIT" (guy poasting reddit ragebait because he got enraged by it)

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947647)



Reply Favorite

Date: May 20th, 2025 2:27 PM
Author: Slap-happy chapel people who are hurt

u mad

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947701)



Reply Favorite

Date: May 20th, 2025 5:26 PM
Author: Honey-headed at-the-ready gas station

Sup, Mitt

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48948489)



Reply Favorite

Date: May 20th, 2025 1:50 PM
Author: Lake candlestick maker

People aren't willing to pay for customer service. The market has spoken.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947556)



Reply Favorite

Date: May 20th, 2025 1:54 PM
Author: Slap-happy chapel people who are hurt

cuck

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947574)



Reply Favorite

Date: May 20th, 2025 1:58 PM
Author: Lake candlestick maker

Explain

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947586)



Reply Favorite

Date: May 20th, 2025 1:59 PM
Author: stirring nubile casino

why would businesses want customer service when all customer service leads to is lost business or extra expenses.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947591)



Reply Favorite

Date: May 20th, 2025 2:02 PM
Author: Slap-happy chapel people who are hurt

it leads to happier customers who they are in the business of serving

the jewish programming even itt among purportedly smart people is absolutely insane, it's never coming back

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947599)



Reply Favorite

Date: May 20th, 2025 2:09 PM
Author: Titillating glassy boiling water

why would they give a shit about "happier customers"

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947618)



Reply Favorite

Date: May 20th, 2025 4:41 PM
Author: rambunctious apoplectic senate ceo

he is mentally a Woman

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48948350)



Reply Favorite

Date: May 20th, 2025 2:10 PM
Author: stirring nubile casino

they want to make it as hard as possible to cancel subscriptions and get refunds

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947620)



Reply Favorite

Date: May 20th, 2025 2:11 PM
Author: boyish federal trailer park trump supporter

It's a terrible experience. You have to be there and you don't know the delivery date until right before. You won't know the time until the day of delivery.

Want it brought in your door instead of left on your front porch? That'll be $150. Want your old fridge removed? That'll be another $150. Need it carried upstairs? That'll be another $150.

Live in a condo building? Oh, you'll need to get a COI, pay $25 to the building to get the form. Take the form to the delivery company. Oh, they didn't fill it out right, sorry can't get in the door, have to reschedule the delivery.

Oh, your fridge was dented? Too bad, you already signed for it.

Want to return it? That'll be another $150 restocking fee.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947625)



Reply Favorite

Date: May 20th, 2025 2:13 PM
Author: stirring nubile casino

condo life sounds horrible

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947628)



Reply Favorite

Date: May 20th, 2025 2:27 PM
Author: Slap-happy chapel people who are hurt

titcr, don't worry gunner said it could all be fixed if we just pass some laws

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947700)



Reply Favorite

Date: May 20th, 2025 2:37 PM
Author: tripping umber nowag

i'm saying we are collectively responsible for our situation. if you want to act like a woman and pretend we're helpless without someone calling you out then you should remain on reddit where you can just downvote anyone that points it out.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947789)



Reply Favorite

Date: May 20th, 2025 2:52 PM
Author: copper skinny woman house

HYPO: You, ParaMo, are dictator of the USA. What is your solution to the problem posed in your OP?

Hard mode: No gassing all kikes

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947852)



Reply Favorite

Date: May 20th, 2025 3:36 PM
Author: Slap-happy chapel people who are hurt

As a dictator it's pretty easy.

Declare any corporation selling products >$100 to have only on-shore customer service agents.

Declare any corporation delivering products of a certain size and weight to only provide delivery with their own employees within 5 business days. No restocking fees for any reason whatsoever, this will force them to measure entryways before agreeing to sell fridges that don't fit.

Toss Gunner in a woodchipper

It's really pretty simple. The hard mode is doing anything like this in our current kiked out globohomo society where your votes are basically meaningless past the local level.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48948144)



Reply Favorite

Date: May 20th, 2025 3:41 PM
Author: copper skinny woman house

Wtf is an on shore customer service agent. Define your terms (ljl at this brown ESL off the boat faggots use of 'on shore')

How is your administration going to enforce these rules?

Will there be similar rules for every other product/service? Why/why not

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48948163)



Reply Favorite

Date: May 20th, 2025 3:46 PM
Author: Slap-happy chapel people who are hurt

You haven't heard of on-shore, off-shore, near-shore, etc.? Common business terms. Um it's usually the continental U.S. but we can include Hawaii and Alaska.

Enforcement - something like the CFPB, heavy fines at the federal level after a certain point, and nuclear option would be to strip their EIN.

You asked me to solve this particular problem so I haven't contemplated every other product or service. But yeah I'd support American-friendly policies like this.



(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48948176)



Reply Favorite

Date: May 20th, 2025 2:54 PM
Author: tripping umber nowag

lmao ok actually clicked the link tyft

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48947858)



Reply Favorite

Date: May 20th, 2025 3:49 PM
Author: Coral out-of-control regret point

Stop making excuses for this chimp. Are you nuts also? This has nothing to do with customer service. Lowe's will gladly take that fridge back and refund her money.

Speaking of customer service, most American retailers are pretty decent at it. Where else in the world can you return goods and get your money back?

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48948185)



Reply Favorite

Date: May 20th, 2025 4:27 PM
Author: tripping umber nowag

wait, i thought i got reverse big willy'd and paramo is being sarcastic. did i get double reverse big willy'd?

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48948322)



Reply Favorite

Date: May 20th, 2025 4:39 PM
Author: Lemon University



(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48948342)



Reply Favorite

Date: May 20th, 2025 3:59 PM
Author: Poppy foreskin theater stage

"No, you don't have a doctorate's degree - there's nothing for you to understand"

LOL, guarantee she's a kamala voter who got her boosters multiple times

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48948211)



Reply Favorite

Date: May 20th, 2025 5:26 PM
Author: Honey-headed at-the-ready gas station

Poor Larry

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48948484)



Reply Favorite

Date: May 20th, 2025 11:26 PM
Author: hyperactive purple affirmative action hell

Getting anything delivered is terrible these days. I bought a bedframe and mattress from a major chain and their delivery people tracked in mud and damaged my furniture.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48949804)



Reply Favorite

Date: May 20th, 2025 11:47 PM
Author: boyish federal trailer park trump supporter

They probably expected a "tip" too.

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48949835)



Reply Favorite

Date: May 21st, 2025 8:44 AM
Author: Coral out-of-control regret point



(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48950271)



Reply Favorite

Date: May 21st, 2025 12:06 AM
Author: thriller school cafeteria jap

Doesn't your law firm offer a concierge furniture shopping/delivery service? It's a standard perk

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48949874)



Reply Favorite

Date: May 21st, 2025 12:07 AM
Author: hyperactive purple affirmative action hell

?

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48949880)



Reply Favorite

Date: May 21st, 2025 12:20 AM
Author: violent patrolman pocket flask

Did you try to suck of the delivery Chad?

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48949894)



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Date: May 21st, 2025 2:02 AM
Author: hyperactive purple affirmative action hell

No hehe

(http://www.autoadmit.com/thread.php?thread_id=5727772&forum_id=2Elisa#48949971)